Privacy Policy

Clements Architecture (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, hold, use and disclose your personal information, and how we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We collect personal information that is reasonably necessary for our functions as an architectural practice. This typically includes your name, email address, phone number, and any details you provide about your project when you contact us through this website, by email or by phone.

When you submit our contact form we also record technical information such as your IP address and browser user agent to help us prevent spam and misuse.

We use your personal information to:

respond to your enquiry and provide the architectural services you request; communicate with you about your project; maintain our business records; and meet our legal and professional obligations. We do not use your information for unrelated marketing without your consent.

We do not sell your personal information. We may disclose it to third parties who help us deliver our services — for example consultants, engineers, builders or trusted service providers engaged on your project — and to our technology providers who host this website and process contact submissions on our behalf. Where information is stored or processed by service providers located overseas, we take reasonable steps to ensure it is handled consistently with the APPs.

Contact submissions from this website are stored securely with our hosting and database provider. We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. We retain information only for as long as it is needed for the purposes described above or as required by law.

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details below. We will respond within a reasonable period.

If you believe we have breached the Australian Privacy Principles, please contact us so we can investigate. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Clements Architecture
Stirling, Adelaide Hills, South Australia
Email: ben@clementsarchitecture.com.au
Phone: 0428 951 243